Department of Internet Control: Creating Jobs by Screening Social Content
"Take the first left after the third signal from here" my South Indian friend Swami said to the person asking...
January 22, 2012
Play for the Country: The Noble Intentions of our Cricketers
My friend Swami had just returned from Australia, and joined us directly over the weekend coffee, straight from the airport....
भ्रष्टाचार को पकड़ना मुश्किल ही नहीं नामुमकिन है
"There is one thing tougher than catching 'Don'. Call it Mission Impossible if you will, though it is tougher than...
He who pays the piper calls the tune
"A friend of mine recently left his job for a funny reason" Jigneshbhai told us when we met last weekend...
The Talent Myth: What ‘Outliers’ and ‘Talent is Overrated’ found about Success
"Sehwag already held the record for the highest Test score of 319 by an Indian." Jigneshbhai read from the Sports...
The Angry Mango Man (आम आदमी)
"I attended a corporate training program on Customer Engagement Skills, and one of the things they taught us was how...
Why Bulls, Bears, Pigs and The Big Fish don’t matter, and Cows and Goats do
“The ocean in Mauritius is just wonderful, blue-green and pristine. Truly it is a paradise island”, said my friend, Swami...
Looking for Raj or Rahul and Getting Ra.One
Both my and Jigneshbhai’s wives are big SRK fans and despite the not-so-rave reviews, watching Ra.One was always a given...
Your Call is Important to Us: The Tragicomedy of Customer Service
In the old MTNL days, customer service used to be quite honest. It may not have been good, but you...