Looking for Raj or Rahul and Getting Ra.One

Both my and Jigneshbhai’s wives are big SRK fans and despite the not-so-rave reviews, watching Ra.One was always a given for us. So we did contribute to its collections today when Swami and I decided that we will meet Jigneshbhai with our better halves for coffee and follow it up with the movie. But honestly … Read more

Your Call is Important to Us: The Tragicomedy of Customer Service

In the old MTNL days, customer service used to be quite honest. It may not have been good, but you cannot fault them for honesty. So when you called them for some request, mostly you were welcomed with something like “कृपया प्रतीक्षा करें, आप कतार में हैं” which made no bones about the fact that … Read more

The Six Hats of an Individual Investor

Dr Edward De Bono came up with a famous theory of the six thinking hats, as a tool for group discussion and also individual thinking – as a means to think from all angles, more effectively, and to come up with successful decisions. The contention of the six thinking hats is that the human brain … Read more

Standard Operating Procedure: An 18-Step Success Guide for Politicians

Jigneshbhai has been a bit busy of late in preparing SOPs. Swami and I asked him what these SOPs were about. He said “Standard Operating Procedures used in service industries like technology and healthcare bring in standardization, process orientation and overall efficiency” Therefore, after studying various politicians and their best practices over different political parties … Read more

A Gambler’s Instinct: The knack for taking calculated risks and knowing when to take them

“One thing that is different in our players of today and our players of yesterday is that earlier our players used to play mostly not to lose, and today they very often play to win”, said my broker friend Jigneshbhai over our Sunday evening coffee. Continuing, he remarked, “The difference may seem minor but is … Read more

Are Markets Efficient and does it matter?

“Aside from forecasting the movements of the general market, much effort and ability are directed on Wall Street toward selecting stocks or industrial groups that in matter of price will ‘do better’ than the rest over a fairly short period in the future. Logical as this endeavor may seem, we do not believe it is … Read more

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