In the old MTNL days, customer service used to be quite honest. It may not have been good, but you cannot fault them for honesty. So when you called them for some request, mostly you were welcomed with something like “कृपया प्रतीक्षा करें, आप कतार में हैं” which made no bones about the fact that … Read more
“Have you seen that play called ‘Waiting for Godot’?” asked the wealthy man living in the sprawling bungalow next to my house. We had just met him at a common friend’s wedding reception. “Have heard and read about it, but never got myself to watch the play,” I remarked. “It could be called either funny … Read more
“”Thukrao Ab Ke Pyar Karo, Main Sattar Ka Hoon!” Jagjit Singh started his concert with these lines earlier this year” Jigneshbhai said with a tinge of sorrow in his voice when we met a few days back. Both he and I were great fans of Jagjit Singh and were fortunate enough to have attended this … Read more
Jigneshbhai has been a bit busy of late in preparing SOPs. Swami and I asked him what these SOPs were about. He said “Standard Operating Procedures used in service industries like technology and healthcare bring in standardization, process orientation and overall efficiency” Therefore, after studying various politicians and their best practices over different political parties … Read more
“One thing that is different in our players of today and our players of yesterday is that earlier our players used to play mostly not to lose, and today they very often play to win”, said my broker friend Jigneshbhai over our Sunday evening coffee. Continuing, he remarked, “The difference may seem minor but is … Read more
The wealthy man living in the sprawling bungalow near my house with his BMW and Mercedes speaks very sparingly. And whenever he speaks, it is quite cryptic. So, one must really concentrate when he is speaking, and think hard after he is done. So, the other day when my friend Swami and I were just … Read more
Steve Jobs was a great innovator. There are no two ways about it. Whether you like Apple’s products, whether you use the Mac or the iPod or the iPhone, or whether you are a fan of Pixar animation films, or even if you have never used any of Apple’s products, you will have to agree that … Read more
“भैया ये दीवार टूटती क्यों नही? Said one brother to the other in the Indian joint family from the famous Ambuja Cement ad. And then the voiceover replies, “टूटेगी कैसे? ये अम्बुजा सीमेंट से बनी है.” I had heard that this ad was popular with the English players whenever Dravid used to come out to … Read more
For individual investors who have ambitions to become market experts, Jigneshbhai has devised a step-by-step approach that can be followed by almost anyone. No background in investing is necessary, but a learning attitude is important. It does not guarantee success (like market disclaimers!), but it is a sure and steady way to market expertise. For … Read more