“Take the first left after the third signal from here” my South Indian friend Swami said to the person asking him directions in cold Delhi over hot coffee. “This is the 10th car since morning asking me for the address of the Ministry of Human Resources or Ministry of Information Technology” remarked Swami. “Looks like … Read more
My friend Swami had just returned from Australia, and joined us directly over the weekend coffee, straight from the airport. My broker friend and I were discussing what’s in store for the markets, especially after this mass downgrade done by S&P to European nations, when Swami barged in. After a long time, Jigneshbhai was not … Read more
“There is one thing tougher than catching ‘Don’. Call it Mission Impossible if you will, though it is tougher than that. Can you tell me what it is?” asked my friend Swami as we sipped an evening coffee. I gave it some thought for a while and ventured a guess. “Beating Australia in Australia.” “No, … Read more
“A friend of mine recently left his job for a funny reason” Jigneshbhai told us when we met last weekend for our coffee. “Funny or serious – as long as he has left his job, good for him” Swami reacted, reflecting his state of happiness with his job perhaps. “Anyway, what was the funny reason?” … Read more
“Sehwag already held the record for the highest Test score of 319 by an Indian.” Jigneshbhai read from the Sports page of his newspaper. He looked up to us and further informed us “Now he also holds the record for the highest ODI score of 219 by an Indian and by any cricketer.” “That’s not … Read more
“I attended a corporate training program on Customer Engagement Skills, and one of the things they taught us was how to deal with an angry or upset customer” Jigneshbhai told me and Swami as we had our coffee last weekend. I am not sure why our broker friend attends such programs. He was quick to … Read more
“The ocean in Mauritius is just wonderful, blue-green and pristine. Truly it is a paradise island”, said my friend, Swami who had just been back from his vacation. One of the few times I had seen him happy, without much to complain about. Just when I thought he was in a good mood, he said, … Read more
Both my and Jigneshbhai’s wives are big SRK fans and despite the not-so-rave reviews, watching Ra.One was always a given for us. So we did contribute to its collections today when Swami and I decided that we will meet Jigneshbhai with our better halves for coffee and follow it up with the movie. But honestly … Read more
In the old MTNL days, customer service used to be quite honest. It may not have been good, but you cannot fault them for honesty. So when you called them for some request, mostly you were welcomed with something like “कृपया प्रतीक्षा करें, आप कतार में हैं” which made no bones about the fact that … Read more